So we are clear on the terminology we use, “Personal Information” means contact information (i.e., your name, address, email address, and/or telephone number) and any other non-public information that is used or intended to be used to personally identify an individual, and any other non-public information that is associated with that information. “Anonymous Information” means information that is not used or intended to be used to personally identify an individual.
Our Services and Sites are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our Sites or Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our databases and to prevent the user from utilizing the Sites and the Services.
How We Collect Information.
In general, the Personal Information we gather enables us to provide the Sites and Services and helps us learn more about the use of the Sites and Services. To use certain of our Services, you must register through a Site with our Services and open an “Account” with us by providing your name, email address and a password directly. We retain information on your behalf related to your Account, including but not limited to: your online activity, title selections, reviews, ratings, and viewing activity. To the extent we associate this information with you and your Account, we will consider it Personal Information. When you order Services (i.e., a subscription) through a Site, we may collect information necessary to complete and record the transaction, though some of this information may go directly to our payment provider.
If you participate in a sweepstakes, contest or giveaway on a Site, we may ask you for your e-mail address and/or home number (to notify you if you win or not). We may also ask for first and last names, and sometimes post office addresses to verify your identity. In some situations we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary. We recommend that you read the rules for each sweepstakes and contest that you enter.
To the extent you post Personal Information in comments in a publicly available area of our Services (e.g., ratings and reviews), it will be available to other users of the Services who may use it at their discretion. Please be thoughtful about the information that you post in any forums or comments.
We collect the following types of Anonymous Information:
Information Collected by Our Servers. To make our Sites and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Sites, track users’ movements around the Sites, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs.
Mobile Device. If you use our App, we may collect information about the device you use to access our App, including the hardware model, operating system and version, MAC address, unique device identifier, and mobile network information. In addition, third party platform operators (e.g., Apple and Google) may maintain their own privacy policies for any information they collect as a result of your use of the App.
Flash LSOs. When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
How We Use Information.
We will use your Personal Information to:
- Administer your Account;
- Process your payments;
- Provide you with the Services and customer support;
- Tailor the features, performance and support of the Services to you (including personalized recommendations);
- Market our products and services (and those of third parties) to you that we believe may be of interest to you
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Sites and the Services (including by analyzing your usage); and
- Communicate with you about the Sites and the Services.
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
We will communicate with you primarily in the form of emails. You can manage the frequency and/or opt out of receiving these communications by changing your settings on the Site and/or clicking the “Unsubscribe” link at the bottom of each email. Please note that even if you unsubscribe or opt-out, we may still send you Site and Services related communications (e.g., emails related to your account or the Site).
We reserve the right to use Anonymous Information for any purpose, including but not limited to: (i) analyzing reviews and consumption behavior to improve our ratings; (ii) tracking logins to personalize your experience (including by tailoring content to you); and (iii) enhancing the Sites or Services and the content of our software.
How We Disclose Information.
We disclose certain Personal Information:
- Third Parties Designated by You. When you use the Sites and Services, the Personal Information you provide will be shared with the third parties that you authorize to receive such information.
- Third Party Service Providers. We may share your Personal Information with our third party service providers that help us provide services that we offer you, including creating your Products.
We reserve the right to disclose Anonymous Information publicly without restriction.
Controlling Your Information.
Information Disclosed to Third Parties
This Policy was last revised: July 28, 2014.